Complaint Review: Chase - Louisville Kentucky
- Chase chase.com Louisville, Kentucky U.S.A.
- Phone:
- Web:
- Category: Credit & Debt Services
Chase Random, Unjustified Minimum Payment Increase Louisville Kentucky
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I have been a Chase credit card customer since 1995 with excellent credit, being rewarded with credit line increases up to $34,000. Due to illness, I had to draw from my credit line, and now carry a balance. My monthly payment is taken from my checking account automatically, I am therefore never late. I took advantage of their offers of 2.99%, 3.99% respectively until the balance is paid off. I have not been late or delinquent on any other accounts either.
Out of the blue I was informed via US mail that the minimum payment will increase from 2% of the carried balance to 5% as of August 09 closing date!!!In other words, it goes up from say $500/month to $1250/month!!!
I called immediately asking for reasons, e.g. my credit, any late payments.....
In speaking to a manager I was simply told they decided I had to repay the debt sooner as a pure "business decision" on their part. When I told them, that I was not able to do that, or I would do that anyway to rid myself of the debt, I was told I could close my account and ask for a "hardship" exception. My credit, that I have built over many, many years would go down the tubes.
This is unethical, immoral, unjustified and undeserved and I am a very angry customer!! I also know I am not the only one. If I can be part of the class action lawsuit, I would gladly participate and offer any assistance I can provide!
Angry
Honolulu, Hawaii
U.S.A.
This report was posted on Ripoff Report on 07/23/2009 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase/louisville-kentucky-40213/chase-random-unjustified-minimum-payment-increase-louisville-kentucky-472726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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