Complaint Review: COX Communications - Nationwide
- COX Communications Nationwide USA
- Phone: 800-234-3993
- Web: cox.com
- Category: Communications & Networking
COX Communications #25 fee for credit card rejection Nationwide
I was charged a $25 for a declined credit card using their autopay system. My old card had expired and a new card was issued to me., but I had not updated the card in the autopay system resulting in a declined charge. COX, capitalizing on this all too common occurance, has decided to incur an arbitrary and unjustifiable fee on its users to increase its profits while providing no additional service.
This is absurd. I've spoken to representatives and after a week the charge has not been redacted. The government needs to look into the business practices of COX. What they are doing is illegal as the case w/ Verizon has already established.
This report was posted on Ripoff Report on 08/29/2015 06:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cox-communications/nationwide/cox-communications-25-fee-for-credit-card-rejection-nationwide-1251761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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