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Report: #1344566

Complaint Review: DermEssence - Internet

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  • Reported By: RE-Tenn — Columbia Tennessee USA
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  • DermEssence Internet USA

DermEssence Read the Small Print......automatically sends future jars without ordering knowledge Internet

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Ordered the DermEssence cream FREE TRIAL and received it immediately.  Used it once, with mixed results, then put it in the drawer.  30-days later I received another jar of this crap-goo and my credit card was billed $94.95 for this 'automatic' shippment.

I uncovered the DermEssence phone number (877)868-1023, talked to Kira??, where she informed me that I cannot return this crap for a refund, asking me "did you not read the contract that you signed-up for?"  Well, I knew I was not getting anywhere with her further saying "its a consumable, so it cannot be returned".......typical rip-off company and tactics.  I have to eat the $94.95, but will NEVER order anything more from companies like this.

Merry Christmas to me.......they should be put OUT OF BUSINESS by the BBB or other service.

This report was posted on Ripoff Report on 12/21/2016 05:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermessence/internet/dermessence-read-the-small-printautomatically-sends-future-jars-without-ordering-kn-1344566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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