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Report: #1345190

Complaint Review: DermEssence - Norcross Georgia

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  • Reported By: ccase — Bixby Oklahoma USA
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  • DermEssence P.O. box 7700 Norcross, Georgia USA

DermEssence essencehealthyskin.com removed funds from my bank account with out authorization Norcross Georgia

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I paid shipping on a trial product through a web site that popped up. I was not told I would be charged for the product or how much it was. The took money 5 days after I got a sample of skin creme and anti aging eye repair serum.  Charge was $94.95 on 12/ 21 and $93.98 on 12/23.  I called the number on the bank statement. They refused to refund the money until I sent back a jar weighing 1 oz and a pump bottle weighing 1oz.  They did give me a return address and authorizition after I threatened to call the attorney general and report them to this web site.  This is still outrageous. I did not authorize them taking any money out of my account.  I have terminal cancer and that's all the money I had.

This report was posted on Ripoff Report on 12/23/2016 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermessence/norcross-georgia-30091/dermessence-essencehealthyskincom-removed-funds-from-my-bank-account-with-out-authorizat-1345190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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