Report: #1221004

Complaint Review: FreedomPop - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, April 07, 2015
Updated: Tue, April 07, 2015
Reported By: Diogenes The Cynic — Encino California USA

Author Not Confirmed

Why?

FreedomPop Internet USA

Phone:
Web: freedompop.com
Category: Internet Service Providers

FreedomPop Freedom Pop Will Bill You For No Reason Internet

*Consumer Comment: freedompop is a great company

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I bought the freedompop 4g router for my ipod touch and, to activate it, put in my credit card information.

Their policy was to allow 500mb of data free. They would charge only after going over that amount. For the first month, I did use it and downloaded. I doubt the amount was over 500 mb but they charged me. The next month I did not use it at all but they still charged me.

Its not a free service.

This report was posted on Ripoff Report on 04/07/2015 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/internet/freedompop-freedom-pop-will-bill-you-for-no-reason-internet-1221004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

freedompop is a great company

AUTHOR: Ross - (USA)

SUBMITTED: Tuesday, April 07, 2015

POSTED: Tuesday, April 07, 2015

I have 4 devices from freedompop and never once have been charged incorrectly. I been a customer almost a year. they respond fast on Facebook or Twitter. they are always polite on the forum and refund quickly if there are any problems. I think this person didn't research freedompop and had automatic top up enabled. user error doesn't make a company a rip off.

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