global cash card holding my money up nationwide

 I received a Global Cash Card through my employer. I got the temp card within 3 days. I was advised I would receive another card with my name on that can be used anywhere unlike the temp card. Several weeks passed never received 2nd card. Final called spoke with a rep who ensured me that I will get the card within 7 to 10 days.. So 3 months later still no replacement card. I called again & reassured again that I will receive the card with 7 to 10 days. Today I reached my 7th day still no card and now my temp card is no longer activated.. I call again & now is told they cancel my temp card will need to wait 3 more days on the new card. Why my temp card was deactivate no one can tell. I was hung up several times. Now I have no gas, no food but just got my paycheck today but cant use the card I used for the last 10 months. I requested to speak a supervisor was advised non avail but would receive a call back.. 5 hours later no callback & still no resolution