Complaint Review: Invitation Homes - Atlanta Georgia
- Invitation Homes 4110 Hawkins Crossing Atlanta, Georgia USA
- Phone: (855) 684-7368
- Web: www.invitationhomes.com
- Category: Online Psychiatrist
Invitation Homes Invitation Homes Bait and Switch. Misrepresentation and good old fashioned Rip Offs. Lies, liars and unprofessional Staff that say them. Atlanta Georgia
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These people from Invitation Homes have been lying to us at every turn, at every issues and always tryinf to take us for our money. We want to warn innocent people that customer service isa virtually non existent at best and at worst they are induldge in bait and switch to get quick cash.
Please do not rent or do busimeess with them so that you will not be on this site writing this report.
Below is an example of Bait and Switch tactics employed by Invitation Homes Account Manager...
''
'It was a pleasure speaking with you today. I hope I can assist in getting your issue resolved. Below is a brief recap of our conversation and the request you have in order to make the situation better for all parties:
You have vacated the property you rented from us on or before July 31st 2014. You stayed an additional month at month to month which you paid. There was an issue with the rental payment being lost in the mail and directions were not given to you clearly about our office hours on weekends and the fact we don’t have a drop box.
You had spoken to your PM and APM on multiple occasions about the move out process where you gave me a pretty much word for word description of what we tell our residents. The only part that was missed as you say was the 30 day written notice that was required. You say and the notes support that we were aware of your intent to leave the home, so the sticking point is the 30 day notice in writing.
Without getting into a he-said/she said which we both agree is where we are at, I think the best course of action would be for us to just part ways on a good note. You turn over keys and possession of the home to us so we can rehab and re-rent it, and we waive the non-notice charge since your lease had expired and you get your security deposit back less any damages. When we spoke, you agreed that this would be an amicable decision and I in turn promised to share it with the Supervisor. I am in agreement with this assessment as well and it’s a gesture of good faith and good customer service.
Please reply back to this email with the name and phone number and address of the neighbor who has the keys to our home and we will have an inspection done on the property once we have this all ironed out. I thank you again for your time and willingness to speak with me today, and I hope we can resolve this amicably for all parties involved'
Greg
Portfolio Manager''
AS soon as we complied with this person's instruction they all disapeared with our deposits and will not anser any more email. In this day and age this is not acceptable and not normal.
Stop these scamsters and let them go out get real jobs.
This report was posted on Ripoff Report on 09/21/2014 09:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/invitation-homes/atlanta-georgia-30349/invitation-homes-invitation-homes-bait-and-switch-misrepresentation-and-good-old-fashion-1178311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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