Complaint Review: Just Brakes - Arlington Texas
- Just Brakes 331 Cooper Street Arlington, Texas U.S.A.
- Phone: 817-457-4002
- Web:
- Category: Auto Repair Service
Just Brakes just brakes bait and switch scam on me Arlington Texas
*Consumer Comment: Ahh, C'Mon
*UPDATE Employee: No Bait and Switch
*Consumer Suggestion: suggestion on what to do
*Consumer Suggestion: suggestion on what to do
*Consumer Suggestion: suggestion on what to do
*Consumer Suggestion: suggestion on what to do
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my sister went to just brakes tonight on 6-20-08 to get the $99 break job .when she got there they took of her wheels they told her she needed calipers and springs also .. and she did not know what to do so when they were done she went to check out and they told her a price of $350.00 wow what a scam they pulled on her.. she called me crying profusally and i told her to calm down she is pregnant and they took advantage of her and she spent money that they did not have to spend and she was crying so much she was trying to puke talking to me on the phone.. when she looked at the receipt it said they carged her for suggested itmes that she agreed to .. she was told she needed these itmes they were not offered to her as a suggestion .. she feels she was scammed and is very upset. and she left her house a little while after she had the brakes done to get a soda to seattle her stomcah and . the brakes went all the way to the floor and she rolled out onto the highway luckly she was not hurt ... but she has no brakes and this is her only car.. we are worried she can not take the car up to just brakes on 331cooper in arlington tx to get the repairs this is a danger to her and her unborn baby... we feel she was scammed and how dare they scam a preganant lady who has very little money and one child who is a special needs child and needs a lot of her funds spent to take of his needs. not to mention the danger she is in with no brakes after spend that amount of money to have good brakes to keep her and her family safe..
Tinaerwin
whitney, Texas
U.S.A.
This report was posted on Ripoff Report on 06/20/2008 09:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/just-brakes/arlington-texas/just-brakes-just-brakes-bait-and-switch-scam-on-me-arlington-texas-342566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Comment
Ahh, C'Mon
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Sunday, August 03, 2008
Theres no way that Just Brakes tried to do the bait and switch and tried to scam you. Just take a look at the other 410 posts on ripped off report.......LOL They are the most reputable buissness on here. Yea right!!!

#5 UPDATE Employee
No Bait and Switch
AUTHOR: Jb Lead Tech - (U.S.A.)
SUBMITTED: Friday, July 18, 2008
I dont know how Mr_hawj can say your sister was scammed based on your report, but he is entitled to his opinion. It is hard to believe that your sister was just told about the problems with her car, since I have worked at Just Brakes for several years, and the only time we have ever just told a customer about the problems with thier brakes is if we have to call them on the phone because they could not stay for the inspection. It is Just Brakes policy to show the customer any problems that are found during the inspection process.
It is also policy to make sure the customer understands what they have been shown, and to ask if they want the old parts back. You do not say what kind of car it was, but I can bet if you were to check around you would find that our competition is usually much more expensive for less work.
If your sister is still having problems with her car, it can be taken to any Just Brakes, she does not have to go back to the store that originally did the work.

#4 Consumer Suggestion
suggestion on what to do
AUTHOR: Mr_hawj - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
reading your report she pretty much got ripped off. but in the future have the place show her what she needs instead of telling her what she needs. if she's still not sure have them show her how the part is suppose to look and how bad her parts are. also dont be afraid to ask alot of questions. like why do i need it? or what happens if i dont get it done? or also how long can i go without it done? sometimes somethings dont need to be fixed right away but may need some attention. and also bring home the old parts even if its an air filter. have someone knowledgable look at it. and if your haaving problems what you can also do is have another shop look at it and take the bill to the first shop to pay for it. and if they wont pay for it you can file a complaint at the beaure of automotive repair. thats what i would suggest.

#3 Consumer Suggestion
suggestion on what to do
AUTHOR: Mr_hawj - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
reading your report she pretty much got ripped off. but in the future have the place show her what she needs instead of telling her what she needs. if she's still not sure have them show her how the part is suppose to look and how bad her parts are. also dont be afraid to ask alot of questions. like why do i need it? or what happens if i dont get it done? or also how long can i go without it done? sometimes somethings dont need to be fixed right away but may need some attention. and also bring home the old parts even if its an air filter. have someone knowledgable look at it. and if your haaving problems what you can also do is have another shop look at it and take the bill to the first shop to pay for it. and if they wont pay for it you can file a complaint at the beaure of automotive repair. thats what i would suggest.

#2 Consumer Suggestion
suggestion on what to do
AUTHOR: Mr_hawj - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
reading your report she pretty much got ripped off. but in the future have the place show her what she needs instead of telling her what she needs. if she's still not sure have them show her how the part is suppose to look and how bad her parts are. also dont be afraid to ask alot of questions. like why do i need it? or what happens if i dont get it done? or also how long can i go without it done? sometimes somethings dont need to be fixed right away but may need some attention. and also bring home the old parts even if its an air filter. have someone knowledgable look at it. and if your haaving problems what you can also do is have another shop look at it and take the bill to the first shop to pay for it. and if they wont pay for it you can file a complaint at the beaure of automotive repair. thats what i would suggest.

#1 Consumer Suggestion
suggestion on what to do
AUTHOR: Mr_hawj - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
reading your report she pretty much got ripped off. but in the future have the place show her what she needs instead of telling her what she needs. if she's still not sure have them show her how the part is suppose to look and how bad her parts are. also dont be afraid to ask alot of questions. like why do i need it? or what happens if i dont get it done? or also how long can i go without it done? sometimes somethings dont need to be fixed right away but may need some attention. and also bring home the old parts even if its an air filter. have someone knowledgable look at it. and if your haaving problems what you can also do is have another shop look at it and take the bill to the first shop to pay for it. and if they wont pay for it you can file a complaint at the beaure of automotive repair.


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