Report: #837069

Complaint Review: Just Brakes - Mesa Arizona

  • Submitted:
  • Updated:
  • Reported By: Denny — Apache Junction Arizona United States of America
  • Just Brakes Main St., Mesa, Arizona United States of America


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Just Brakes lied about the rotors; later, found 3 rotors in spec and only one needed replacement, but they lied about the specs and replaced all 4 rotors without permission.  They listed repairs and services they did not do like not replacing brake fluid, not replacing Air Filter, not rebuilding caliper pistons they claim to have "rebuilt".  In fact, they have teams that visit shops and teach salesment that know nothing about auto service = they are hired for being dishonest and Just Brakes employees not only cheat customers, but also they cheat each other (Just Bakes was Sued by the Texas AG for not paying overtime to mechanics, etc.). 

With training from Headquarters in Dallas,Tx., they teach how to pay scams on customers like claiming the car needs extra work and extra repair - these services and the parts you pay for may never even be installed on the auto - you pay, so they can gouge the customer and they make big money without even having to pay for the parts or fluids.  They caliper the rotors and report false readings to show under spec.; however, they write in the real readings AFTERWARDS so you don't see the numbers. 

If you use them, be certain to take a folding chair and watch their work, because they hire based on how dishonest and tricky a salesman will be - try to develop teams of dishonest workers that are united in cheating the customer - they translate the $99 come on into $1200.00 as often as they can and the result is INFERIOR WORK, INFERIOR PARTS, Paying for Parts and Fluids never installed.  This is a company build on CORRUPTION and focused on DEFRAUDING their customers.  Worse, they deceive customers and threaten to call police to report their car is unsafe, but your car WILL BE unsafe if they work  on it, because they misrepresent their work and lie about it.

This report was posted on Ripoff Report on 02/10/2012 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-brakes/mesa-arizona-/just-brakes-main-st-mesa-az-just-brakes-charges-for-services-not-done-lies-about-rep-837069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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