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Report: #1217582

Complaint Review: myheritage - Internet

  • Submitted:
  • Updated:
  • Reported By: harry — private Alabama United Kingdom
  • Author Confirmed What's this?
  • Why?
  • myheritage Internet USA

myheritage myheritage stole my pension leaving me pennyless Internet

*Author of original report: my heritage

*Author of original report: my heritage

*General Comment: Watch...

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my heritage have stolen my  pension all i had for my food and heating for the next 10 days.until my next pension day.

i joined in their free trial and then cancled it a2wks before it would have ended.i couldnt understand when my on line shopping (as i am ill and disabled)cancelled my delivery. so checked with my bank who told me myheritage had a pending payment of £59.99 and my bank could not stop it.

i did not give my heritage permission.

i have been in tears and shock for the last 5days not knowing which way to turn.

i have been emailing their several addresses and they have been just replying with their automatic replys.

then yesterday they replyed saying yes i had canceled in time but they had no proof they had taken my pension so i replied with  proof for them from my bank.

and now they are ignoring me again.

my bank will help or try to help after 7days. i love my bank they always take good care of me but 7days dont help me now.

no money for heating or food.

i am not a well person and cant cope with myheritage being so wicked to me. 

This report was posted on Ripoff Report on 03/23/2015 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myheritage/internet/myheritage-myheritage-stole-my-pension-leaving-me-pennyless-internet-1217582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

my heritage

AUTHOR: - ()

POSTED: Tuesday, March 24, 2015

i have since heard from my heritage and it seems they feel the fault is of my own doing. i can not dispute this as i have mental health problems and short term memory problems.

but they say they will refund me. i wait in hope and if/when they do i will gladly write a apology on here. and a thank you.

i stand by the fact they have made me feel very ill indeed as it is taking many days to get any reply from them.

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#2 Author of original report

my heritage

AUTHOR: - ()

POSTED: Tuesday, March 24, 2015

how rude you are in your reply. i actually am not in sound mind so there you go. am i foolish yes for trusting yes. did they actually steel my pension yes they have. i cancelled my free trial with in the time they stated so not to be charged.

i have a emails from them concerning this. thank goodness my bank is not run by some one with your attitude. they have put a stop on them. also i have a appt with a certain media today and will prove my case.

 

 

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#1 General Comment

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AUTHOR: Tyg - (USA)

POSTED: Monday, March 23, 2015

 This is a situation of your own doing unfortunately. While you may be ill and disabled Im sure your MIND is still sharp. When YOU entered in YOUR payment information YOU clicked on a "I Agree" button or tab. By doing so YOU gave them express permission and access to YOUR account. Its sad because its only going to get worse. See a electronic contract has the same weight and value as a paper contract. As your ISP assigns YOU a unique number, that is used as YOUR electronic signature. I would caution you that in the future YOU take a few mins and READ what YOU are agreeing to. We as a SPECIES have so fallen in love with the computer that we drop ALL of our usual safe guards. WE give more information to our computer then you would give to a stranger on the street. WE put MORE TRUST into a website then we would a family member. It has to change and the ONLY way that happens is if each of us take responsibility for our actions done online.

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