Complaint Review: nomorerack - Internet Internet
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- Author Not Confirmed
- nomorerack Internet United States of America
- Phone: 800 538-9398
- Web: nomorerack.com
- Category: On-Line Stores
nomorerack Cancelled order, but did not contact me. Charged my credit card, but claims that the "Paypal" transaction never went through. Internet
*Author of original report: Nomorerack Refunded My Money!
*UPDATE Employee: NoMoreRack.com - Customer Care
Show customers why they should trust your business over your competitors...
Nomorerack charged me for an order that they did not fill. My credit card was charged, but I never received the product. When I checked on my account, it claims that the order was cancelled due to an incomplete Paypal transaction. Not true!
Do not buy from this website if you want to avoid this scam.
This report was posted on Ripoff Report on 01/23/2013 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/internet/nomorerack-cancelled-order-but-did-not-contact-me-charged-my-credit-card-but-claims-t-1002138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Nomorerack Refunded My Money!
AUTHOR: Tapskram - (United States of America)
SUBMITTED: Sunday, January 27, 2013
Thanks to Ripoff Report, Nomorerack refunded the full amount for the item I ordered, was charged for, and never received. Still, if I had not followed up with Ripoff Report, they would not have done the right thing. I still recommend that consumers not buy from Nomorerack.
#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Thursday, January 24, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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