Report: #1300046

Complaint Review: Personnel Concepts - Internet

  • Submitted:
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  • Reported By: heidalt2 — Orlando Florida USA
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  • Personnel Concepts Internet USA

Personnel Concepts Outrageous fees for HIPPA updates San Dimas California

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The first year I opened my business I recevied an innocent enough and yet offiicial looking noticiation that I needed a poster keeping up with government regulations notifying my employees of HIPPA notices. Fine I ordered it for like $20. The next year I recevied a notification that a renewal was due. I handed it to my manager and asked him to handle it. Next thing I know I received a bill for $223 with a long list of things we had presumably ordered and we are way past due!  I asked my manager what he orderd and he had no idea? He called back and they offered him a $30 discount and stood their ground that it is their 'policy' to fully inform their customers what they have committed to and somehow we are now on some kind of subscription service.  But they still can't provide any kind of proof where or how we actually asked for any of this because it was all done through a phone call and my manager did not even realize what he was agreeing to when the guy said you need this. You would think he would have said 'oh and by the way you are going to receive a bill for $223 for all this!!'. This is clearly an unethical business. Be careful. If you receive anyting from Personnel Concepts save yourself serious headaches and throw it away.  If I cannot resolve this issue with the next level of managment in coming weeks I will be reporting them to the Better Business Bureau. 

This report was posted on Ripoff Report on 04/16/2016 05:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/personnel-concepts/internet/personnel-concepts-outrageous-fees-for-hippa-updates-san-dimas-california-1300046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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