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Report: #1211101

Complaint Review: Personnel Concepts - Ontario California

  • Submitted:
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  • Reported By: Sissy — Beaumont Mississippi
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  • Personnel Concepts 3200 E Guast Rd, Suite 300 Ontario, California USA

Personnel Concepts Bait and Switch Unnecessary Add-on Sale at Additional Costs Attempt to Pass as Official Labor Law Provider Ontario California

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Received mailed notification of need for compliance posters at a low cost with outrageous shipping.  Began to check online and was referred back to personnelconcepts.com  with the total price of $19.95.  I responded online to place order, but didn't receive product within 2 weeks.  A representative called because my order had been placed on hold to confirm demographics for proper posters.  Once information was confirmed, I was told that my order cost was $224.95 plus $11.95 Shipping and handling.  I refused.  Representative asked me why, then said he would talk to his supervisor to get permission to offer me a lower price.  Cost was lowered to $99.95 plus $11.95 shipping and handling.  I asked to have my order held so that I could find something cheaper.  I found another company, LaborLawCenter that provided same service for $62.99.  When I called to cancel the order with Personnel Concepts they required that I give them the other company information so that they could ad match.  They did offer $62.99 pluse $11.95 shipping and handling.  I refused and requested refund of all money.  I told them that they had claimed to be the lowest price out there for the poster and I found that to be erroneous information and that I would rather do business with a company that just stated facts and did not try to rip off small business owners.

This report was posted on Ripoff Report on 02/23/2015 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/personnel-concepts/ontario-california-91761-8642/personnel-concepts-bait-and-switch-unnecessary-add-on-sale-at-additional-costs-attempt-t-1211101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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