Complaint Review: Placesettings.com - Internet
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- Author Confirmed
- Placesettings.com Placesettings.com Internet U.S.A.
- Phone:
- Web:
- Category: Kitchens
Placesettings.com Non Receipt of Goods and Definite Lack of Customer Service Internet
*Author of original report: Placesettings - No Credit Issued as Claimed
*Author of original report: Placesettings - No Credit Issued as Claimed
*Author of original report: Placesettings - No Credit Issued as Claimed
*Author of original report: Placesettings - No Credit Issued as Claimed
*UPDATE Employee: Credi Issued.
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I think this statement should be getting old, as I now see so many others with the same problem. However, I am also a victim of fraud from Placesettings.com.
I placed an internet order with Placesettings.com for some Lenox china at the beginning of November 2007. After two weeks, I contacted "Customer Service" to find out the shipping status. At that time I was told that my order would take 2 to 4 weeks. At 3 1/2 weeks and 4 1/2 weeks, I tried again several times using both emails and calling to their company phone number (aka, answering machine) and was completely ignored.
At 5 weeks, I emailed them to cancel the order and that I was contacting the fraud department of my credit card company. The company finally responded that (1) I couldn't cancel my order and (2) orders take 4 to 6 weeks to complete (unlike their earlier email of 2 to 4 weeks).
Obviously, I was not going to get my order of china. All I can say it thank heavens I used a credit card for this purchase. Next time I will check with Ripoff Report before ordering from companies I do not know.
Kathy
Seattle, Washington
U.S.A.
This report was posted on Ripoff Report on 12/30/2007 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/placesettingscom/internet/placesettingscom-non-receipt-of-goods-and-definite-lack-of-customer-service-internet-295692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Placesettings - No Credit Issued as Claimed
AUTHOR: Kathy t - (U.S.A.)
SUBMITTED: Saturday, January 19, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
#4 Author of original report
Placesettings - No Credit Issued as Claimed
AUTHOR: Kathy t - (U.S.A.)
SUBMITTED: Saturday, January 19, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
#3 Author of original report
Placesettings - No Credit Issued as Claimed
AUTHOR: Kathy t - (U.S.A.)
SUBMITTED: Saturday, January 19, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
#2 Author of original report
Placesettings - No Credit Issued as Claimed
AUTHOR: Kathy t - (U.S.A.)
SUBMITTED: Saturday, January 19, 2008
On Jan. 17th, an employee of the company, Placesettings.com, wrote that a credit was issued. This is not correct. My credit card company has refunded my money due to my complaint, not because of any actions from this company. I can't believe that they have the audacity to say they issued a credit.
#1 UPDATE Employee
Credi Issued.
AUTHOR: Placesettings.com - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
We are not in the business of defrauding people. We have been in business since 1987. We try to make all customers happy, but this does not happen.
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