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Report: #1313096

Complaint Review: Purecell eye therapy - Internet

  • Submitted:
  • Updated:
  • Reported By: LinDa B — Finley North Dakota USA
  • Author Confirmed What's this?
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  • Purecell eye therapy Internet USA

Purecell eye therapy I ordered the "free" trial, paying postage only as largely printed on the web site Now they well not cancel & are sending me to a collection agency Sana Ana , CA Internet

*Consumer Suggestion: DermaSoft.com is NOT associated with Skin Restore or Purecell which are imitation Dermasoft products with fake Dermasoft labels sold as a deceptive Free Trial.

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I ordered purecell eye therapy &(dermasoft skin care) online. The entire sales page was about ordering a free trial of the product for the cost of postage only. I did order & did receive the products.

This month I received a jar of dermasoft again. This time a bill of  $89.I  immediately called to cancel & asked for a refund. They said when I signed up for the trial, I automatically signed up for the monthly delivery.  I could only cancel 14 days after the trial delivery and there is never a refund.  I cancelled  immediately.

I then called purecell eye therapy to make sure the same thing had not happened. They said I did not cancel in the 14 days so I would be charged $89 for the bottle (my free trial sample) I had received. They would not allow me to cancel since I owed them $89. They had billed my credit card 3 times, without my knowledge, but the credit card refused payment. Now they are sending my name to a collection agency.

This is such a hugh scam. The consumer has no alternatives. Never sign up for anything online.  The small print on each contract sometime is not even reveled.

This report was posted on Ripoff Report on 06/23/2016 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/purecell-eye-therapy/internet/purecell-eye-therapy-i-ordered-the-free-trial-paying-postage-only-as-largely-printed-o-1313096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

DermaSoft.com is NOT associated with Skin Restore or Purecell which are imitation Dermasoft products with fake Dermasoft labels sold as a deceptive Free Trial.

AUTHOR: Natural Health Spa - (USA)

POSTED: Wednesday, August 10, 2016

DERMASOFT.COM (the real DermaSoft Dermatology) is NOT associated in any way with "Skin Restore" or "PureCell Eye Therapy" which are Hydroderm company Free Trial scams sold online with deceptive pop-up ads, phony beauty reviews and fake websites that say "Try DermaSoft", DermaSoft Free Trial, Rush Free Trial, "Pay $4.95 Shipping Only". Write a dispute to your card company immediately! 

Dermasoft Dermatology does not make "Skin Restore" or "PureCell", they are fake products with fake Dermasoft labels. The real DermaSoft has NO Free Trials. DermaSoft also never auto-ships or auto-bills. They have no "skin club" or "subscriptions"!  There is no such company called "Try DermaSoft".

Dermasoft does not sell Skin Restore Free Trial products or Miracle Wrinkle Creams which are cheap imitations sold with tricky popup ads, fake reviews and fake websites all over the internet from the scam company that sells Hydroderm, Purecell, Dermagen, Dermalift, Tru Derma, Derma Serum, Dermapure, Dermallure, Alluracell, SkinRevive, Dermaluxe, DermaRose, Dermavie, Duaderma, Alvena, Truvaderm, Rejuviderme, Nuvoderm, MiraVie, etc., and now "TRYDERMASOFT"!

If you bought from an ad or website that says FREE TRIAL, EXCLUSIVE TRIAL, DERMASOFT TRIAL, TRY DERMASOFT, PURECELL FREE TRIAL or PAY SHIPPING ONLY, you will have a recurring charge for an imitation Dermasoft Dermatology product with a fake label! 

If you already have a recurring charge or have been charged for an imitation Dermasoft product, you must contact the Hydroderm company vendor at one of their many 800 numbers: 1-888-454-9750, 888-244-2153, 1-866-710-5109, 1-888-552-3684, 888-610-0751, or call your card company and get the billing phone number and write the dispute to your card company ASAP.

Hydroderm Contact info: service@orderprocess.net or support@HydroRestoreantiaging. com, admin@trydermasoft.com PO Box 25380, Santa Ana, CA 92799 (Phone# 925-524-5319 and 888-454-9750 - Hydroderm Skin Club)

For the Purecell Free Trial Scam, try 888-610-0751 and admin@purecellskin. com - although all of these fake products are all the same Hydroderm company scam using dozens of call center 800 numbers to deceive customers, with the fake products coming from the same product fulfillment centers.  

Notice that even the "Owner of Company" and "Employee Update Author" on this site say from "TRY DERMASOFT" (trydermasoft .com) and "The DERMASOFT Team" which is from a fake company - there is no such company named TRY DERMASOFT!

Don't buy FREE TRIAL DermaSoft Creams or Skin Care Products from Internet Ads, Facebook, Amazon, beauty blogs, wrinkle review sites or websites that have FREE TRIALS or Pay Shipping Only Trials! They are fake.

We were concerned to see all the "Dermasoft" complaints online that might be hurting the original company and found this information. We wanted to share it with others so they can avoid the free trial scams on Facebook, Amazon and other deceptive, newly created websites like trydermasoft. com, dermasoftskinrestore .com, dermasoftcream .com, dermasoft .org, etc.

Original Dermasoft products have been available for over 20 years and are excellent. They are sold at Dermasoft.com and we have used them at our spas. The imitation products such as "Skin Restore" have fake Dermasoft labels and are sold with deceptive free trials along with a Hydroderm product called Purecell Eye Therapy. The real Dermasoft has No Free Trials.

We have never heard of a company called "Try DermaSoft", it is clearly another phony Hydroderm Company creation, and the fact that they are "rebutting" their deceptive free trials calling themselves "Dermasoft" and "Try Dermasoft" makes their deception all the more brazen.

The Hydroderm scam company creates many phony websites, blogs and reviews, and then calls themselves "Dermasoft" and other trademarked names to deceive visitors. They have harmed many legitimate companies' reputations over the years by stealing their names and posting hundreds of fake products and reviews online including Dr. Oz, Christie Brinkley and others. When enough complaints are posted for their free trial scam, they start using a different company's name and create a new fake label placing them on the very same product(s).

Other Hydroderm Company product scams can be found at
megacleanseradvice. com
phytolyft. com
tophealthysolutions. com
healthyminimarket. com
eyeserumreview. net (See the categories for all the deceptive free trial products the Hydroderm Company has online)

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