Report: #1383017

Complaint Review: Rocket Lawyer - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, July 04, 2017
Updated: Fri, October 06, 2017
Reported By: liam — Other United Kingdom

Author Not Confirmed

Why?

Rocket Lawyer Internet USA

Phone:
Web: www.rocketlawyer.co.uk
Category: Legal Services

Rocket Lawyer Continued charging after trial cancellation Internet

*UPDATE Employee ..inside information: Rocket Lawyer Would Like To Make Things Right

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I cancelled my rocket lawyer account on the 1st march. I then logged in in may and recieved an email saying I had another 7 day free trial, cancelled my subscription but got charged for the next 2 months. They then refused to do anything about it or refund my anything despite not using their services.

Report Attachments:

This report was posted on Ripoff Report on 07/04/2017 01:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rocket-lawyer/internet/rocket-lawyer-continued-charging-after-trial-cancellation-internet-1383017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

Rocket Lawyer Would Like To Make Things Right

AUTHOR: Rocket Lawyer - (USA)

SUBMITTED: Thursday, August 10, 2017

POSTED: Thursday, August 10, 2017

Hey there,

We greatly apologize for this situation and we would like to help out in getting this resolved, but we will need you to email us your account information (Name on the account, email address on the account) and we will be able to reach out to our UK branch to have them assist us in getting this taken care of. Please email us directly at customeroutreach@rocketlawyer.com. Thanks so much.

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