Report: #1070703

Complaint Review: Rocket Lawyer - Select State/Province

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Ripoff Report is Xcentric Ventures

Submitted: Sun, July 28, 2013
Updated: Thu, August 10, 2017
Reported By: Thunderbolt — Pacific Grove California

Author Not Confirmed

Why?

Rocket Lawyer ? Select State/Province USA

Phone: (877) 881-0947
Web: http://www.rocketlawyer.com/
Category: Attorneys & Legal Services

Rocket Lawyer Rocket Lawyer deception, bate and switch San Francisco California

*UPDATE Employee: Rocket Lawyer Would Like To Make Things Right

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I was initially attracted to Rocket Lawyer web site because it advertised "Free" preparation of a Will; the exact words are "Free Will Forms." I was outraged to find it is not free. Unsuspccting users are required to provide credit card information. I was deceived! I feel outraged after having filled out forms with my personal information. What a bunch of crap. I feel used and victimized. Why can't they disclose up front what the terms are, before people are duped into using their services and providing personal information?

This report was posted on Ripoff Report on 07/28/2013 05:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rocket-lawyer/select-stateprovince/rocket-lawyer-rocket-lawyer-deception-bate-and-switch-san-francisco-california-1070703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Rocket Lawyer Would Like To Make Things Right

AUTHOR: Rocket Lawyer - (USA)

SUBMITTED: Thursday, August 10, 2017

POSTED: Thursday, August 10, 2017

Hi Thunderbolt,

We wanted to apologize that you've had a bad experience with us and we would like to get this resolved for you. If you'd like for us to take a look at this matter, please email us at customeroutreach@rocketlawyer.com with your email address that you had used to sign up with and the full name on the account.

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