Report: #1367607

Complaint Review: Rocket Lawyer - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, April 13, 2017
Updated: Thu, August 10, 2017
Reported By: bajadv — kapolei Hawaii us

Author Not Confirmed

Why?

Rocket Lawyer Internet USA

Phone:
Web: www.rocketlawyer.com
Category: Legal Services

Rocket Lawyer Rocket Lawyer charged my credit card monthly after calling tthem and cancelling membership Internet

*UPDATE Employee ..inside information: Rocket Lawyer Would Like To Make Things Right

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"I have been scammed by Rocket Lawyer" I initially signed up for Rocket Lawyer services only to find a "Advance Directive" or living will that would fit my needs. The services were free according to their advertisement or I was lead to believe. I entered my credit card information to get the lAdvance Directive form which "free" according to their ad. I cancelled their services the same day and was told it would be cancelled. I used a credit card that normally is not used except for emergencies. i checked the card 8 months later and noticed "Rocke Lawayer" had been charging me $40,.00 for the last 8 months. They claim I never notified them, but Rocket Lawyers are your typical scammers who say they are legal experts. "BEWARE"

This report was posted on Ripoff Report on 04/13/2017 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rocket-lawyer/internet/rocket-lawyer-rocket-lawyer-charged-my-credit-card-monthly-after-calling-tthem-and-cancel-1367607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

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#1 UPDATE Employee ..inside information

Rocket Lawyer Would Like To Make Things Right

AUTHOR: Rocket Lawyer - (USA)

SUBMITTED: Thursday, August 10, 2017

POSTED: Thursday, August 10, 2017

Hi there,

We are so sorry to hear about your situation and we really do want to resolve it to better your experience with us. Please email us directly at customeroutreach@rocketlawyer.com, so that we can get this taken care of.

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