Rooms to Go Rooms to Go Sells Poor Quality Furniture Internet Sales Internet

I purchased a couch in July 2014. It is falling apart already with minimal usage.  In June 2015, I noticed the right side of the recliner did not work anymore. I contacted the warranty department and it was repaired in September 2015.

In late October, I noticed the middle of the couch began to separate from the wood. Meaning, the cushion with nails in it, separated from the foundation. This couch is in the formal living room, not the family room. It does not get much use. After about 16 months, it should not be falling apart.

I emailed Rooms to Go, the response was to call a local furniture repair shop. I sent a message via twitter, they blocked me from their account. Rooms to Go should be ashamed to sell such poor quality furniture. And equally ashamed to deliver such poor customer service.