Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1082533

Complaint Review: Rooms To Go - Pensacola Florida

  • Submitted:
  • Updated:
  • Reported By: KarlaC — Pensacola Florida
  • Author Not Confirmed What's this?
  • Why?
  • Rooms To Go Pensacola, Florida USA

Rooms To Go peeling living room suite Pensacola Florida

*UPDATE Employee ..inside information: Rooms To Go

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 Purchased a living room suite in November 2010 and now it is cracking and peeling.  We bought a warranty, but when we called customer service we were told that the warranty only covered food stains.  This was NOT what the sales lady told us when we purchased it.  What she told us was a lie from the beginning.  she told us it would cover anything that happens to our furniture for 3 years, now who wouldn't buy that kind of warranty?  Well, thats not so.  We called the store Mgr, not once but twice and he wont even return our calls. 

I have been nice about this so far, but I'm becoming not so nice real quick.  I have a $3100 living rm suite that is shedding all over my carpet and everytime I look at it, it pisses me off.   If Rooms to Go is not going to stand behind their furniture, then I wont step foot in there again, but I will not ever say a nice word about them and the sales people.  they should at least refund the money spent on the warranty, because the warranty isn't worth the "grayscale" paper that it is written on.   The company and its employees are trained liars and crooks.  they havent heard the last from me.      

This report was posted on Ripoff Report on 09/07/2013 11:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rooms-to-go/pensacola-florida/rooms-to-go-peeling-living-room-suite-pensacola-florida-1082533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee ..inside information

Rooms To Go

AUTHOR: TellUsRTG - ()

POSTED: Monday, September 09, 2013

Sorry to hear about the leather situation.  I'd really like to research this for you to see what options we have available.  Can you email your purchase information to TellUs@Roomstogo.com with Ripoff Report in the subject line?  That way we'll know its you.  The purchase information needed is either the order # given at the point of sale, or the phone number you placed on your account. We look forward to hearing from you.  Thanks!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now