Triclear rude service,bad product,and deceptive order San Francisco California

August 5, 2007

Triclear Customer Service
P.O. Box 1699
Suisun City, CA 94585

Dear Kari,

When a free trial of TriClear is ordered, we offer 2 weeks (after delivery) to decide whether the customer would like to keep the order before accounts are billed. If during the 2 week trial period it is decided not to continue with TriClear the customer would need to contact us via our toll free number or the internet to cancel the subscription. This information is explained in the Terms and Conditions which are outlined at the time of order placement. We also have a check box that must be filled out stating the customer had read and agreed to the Terms and Conditions before the order could be processed.

Please contact our customer service department to cancel your subscription and return the product for a refund.

Sincerely,

TriClear Management

If there are any additional questions that we can answer please feel free to contact us.

Hello,

This is a message from TriClear Customer Service.

We are posting this message to make sure that anybody reading this knows how to contact our Customer Service department with any problems or questions.

Here at TriClear, we are dedicated to our customers, and we take Customer Service very seriously. Please contact us via phone at 800-494-7260, via email at support@triclear.com or via the web at www.triclear.com. Representatives are available to assist you Monday through Friday from 6:00am to 5:30pm PST, and Saturday from 7:00am to 3:30pm PST.

Regards,

TriClear Customer Service
800-494-7260