Complaint Review: TriClear - Suisun City California
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- Author Confirmed
- TriClear PO Box 1699 Suisun City, California U.S.A.
- Phone:
- Web:
- Category: Credit Card Fraud
TriClear ripoff Is A Fraudulent Company Scam Suisun City California
*UPDATE Employee: TriClear Response To Melanie in Jonesville, North Carolina
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I have no idea how this company happened upon my address or contact information but I received a "trial offer" from them today. Since I had no knowledge of this, I contacted their toll free number only to come across a snotty represenative who accused me of consenting to this "purchase."
I did some research on TriClear only to find that I apparently am not the first person this has happened to. I was told to return the free trial (which I DID NOT sign up for keep in mind) so that my credit card (which I DID NOT release any information about) wouldn't not be charged $69.95. Now, I have to pay shipping for a product I did not want or ask for.
If this has happened to anyone else, I would like to know more.
Melanie
Jonesville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 06/18/2007 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/triclear/suisun-city-california-94585/triclear-ripoff-is-a-fraudulent-company-scam-suisun-city-california-255266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
TriClear Response To Melanie in Jonesville, North Carolina
AUTHOR: Chanel Benoit - (U.S.A.)
SUBMITTED: Sunday, August 05, 2007
August 5, 2007
Triclear Customer Service
P.O. Box 1699
Suisun City, CA 94585
Dear Melanie,
When a free trial of TriClear is ordered, we offer 2 weeks (after delivery) to decide whether the customer would like to keep the order before accounts are billed. If during the 2 week trial period it is decided not to continue with TriClear the customer would need to contact us via our toll free number or the internet to cancel the subscription. This information is explained in the Terms and Conditions which are outlined at the time of order placement. We also have a check box that must be filled out stating the customer had read and agreed to the Terms and Conditions before the order could be processed.
Please contact our customer service department to cancel your subscription and return the product for a refund.
Sincerely,
TriClear Management
If there are any additional questions that we can answer please feel free to contact us.
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