Triclear the triclear SCAM the FREE Trial that is very EXPENSIVE... Ripoff Suisun City California

August 5, 2007

Triclear Customer Service
P.O. Box 1699
Suisun City, CA 94585

Dear Anna,

When a free trial of TriClear is ordered, we offer 2 weeks (after delivery) to decide whether the customer would like to keep the order before accounts are billed. If during the 2 week trial period it is decided not to continue with TriClear the customer would need to contact us via our toll free number or the internet to cancel the subscription. This information is explained in the Terms and Conditions which are outlined at the time of order placement. We also have a check box that must be filled out stating the customer had read and agreed to the Terms and Conditions before the order could be processed.

Please contact our customer service department to cancel your subscription and return the product for a refund.

Sincerely,

TriClear Management

If there are any additional questions that we can answer please feel free to contact us.

I have checked this out at the website, and the terms are clear, giving you a chance to back out of the deal before committing to it. It is a 14 day trial, so yes, if within 2 weeks (14 days) you did not cancel, then sorry, you're obligated to keep your end of the deal whether you read the terms or not. It's no trick. The best advice I ever got was to always read the fine print. It's there for a reason.

I copied/pasted the terms here for reference purposes:


Purifying Cleanser 1 Try it FREE
Repairing Gel 1 Try it FREE
Revitalizing Cream 1 Try it FREE
Guide to Clear Skin 1 Try it FREE
Shipping and Processing $3.97

Total: $3.97


Terms and Conditions
Start your FREE trial today and well send you a full 30day supply of TriClear (Retail value $99.95). You have a full 14 days to try the product and discover why TriClear is the right acne treatment for you. If you enjoy the product, do nothing youll be billed the discounted price of just $69.95 at the end of your freetrial period you save over 30%! If for any reason you decide that TriClear is not the perfect acnefighting treatment for you, you may call tollfree at 1 (800) 4947260 any time during your 14 day freetrial period to cancel your FREE trial then, simply return the product (even if it is empty!) and you will NEVER be billed.



Plus, if you decide to keep TriClear, you will receive FREE acceptance in our Platinum Rewards Program and youll receive a new, onemonth supply of TriClear every 30 days at the same 30% discounted Platinum Rewards price of $69.95 (+ $3.97 S&P). No commitments, no hassles. You can cancel anytime!

Anyone who is investigating this before buying should not believe that it's a scam until you try it the smart way (ie read EVERYTHING first). The only thing I think is "scammy" about the company is that they don't list the full price before you try to order it. The full sale price is not clearly listed anywhere, and is vaguely listed, at best, in the terms (is it 99.95 or 69.95?). ProActiv is cheaper and the Store Brand alternatives are even cheaper. However, if TriClear really works then it's still way cheaper than bills from a dermatologist. Hope this was helpful, and sorry that you had that experience... I've done it before only to realize that it was really my fault for not paying attention.