Verizon Verizon Wireless Promotion Item Scams Basking Ridge New Jersey

I recently placed an order for service with verizon and as part of their package they informed me of promotions through their company. One of promotions was an "free"(laughable)LG Tablet. At the end of the phone call to confirm service they quickly stated something to the effect that you need to activate this and pay for service. I said "wait, back up a minute". I thought you said this was free. The sales person couldnt confirm, so I asked to speak with management.

Management was put on the line to confirm or deny if this was in fact a free tablet or I would have to pay for charges. Zack stated that it was absolutely free. 

"Please let me confirm this with you Zack, I get a coupon in the mail for a free tablet and I walk in the store and they give me one and I can walk out without paying a service charge or any fee's"

"Yes"

"Can you repeat that for me, I will not have to pay anything and I can walk out with a tablet"

"Yes, you can walk out with a tablety and not pay anything."

"Great so what your telling me is I can walk into the store and get a tablet and not pay any fees and walk out with the tablet"

Yes you can sir"

"Because I know this call is being recorded so what you are telling me is that it is free without any charges and I can walk out with it in my hands without paying anything"

"Yes it is"

"Ok I accept the terms and I will take the whole deal"

End of conversation

I recieve the coupon in the mail a week later and it states " I NEED TO PAY AN ACTIVATION FEE AND MINIMUM 10 DOLLARS A MONTH FOR TWO YEAR"

SO THE GUY LYES TO MY FACE AND I ESSENTIAL PAY FULL PRICE FOR THE TABLET

$35 activation charge + 10.99 X 24 =$300$

I am paying full price if I want this thing.

So I go to the verizon wireless store which is not affiliated with Verizon and they tell me what I already suspected after a 45 minute. By the way, the store is a nightmare and I dont suggest anyone go in. I personnally saw five people walk out after they told them how long the wait was. RIDICULUS.

I then called verizon and they gave me the run around for over an over and transfered me to 6 different people before I finally got to the Lowell MA office where the head of the escalation department Alice told me sorry there was nothing she could do and she could not help me because they are not the same company. She told me that she would put in a complaint but wouldnt tell me what would happen.

"Sir what do you want to have happen to the person for lying to you, fire him?" as she stated in a condicending tone

I said "YES, at the company I work for, if Im lying to customers and i am untruthful and dishonest I would not be employeed."

I guess that not the case with Verizon.

VERIZON IS ALLOWED TO LIE TO CUSTOMERS AND GET  AWAY WITH IT.

No reprecussions.

Im out of a tablet.