Report: #1473140

Complaint Review: Verizon - Basking Ridge New Jersey

  • Submitted:
  • Updated:
  • Reported By: AngryDude — New Jersey United States
  • Verizon 1 Verizon Way Basking Ridge, New Jersey United States

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I was the victim of a romance scam back in November.

On November 11, 2018, I found out that I owed Verizon over $3500 on account. What I would find out is that almost all of the charges were related to phone calls from one of the phones that the scammer had me send to New York. I had no knowledge that the phone was going to be used for international calls. However, the scammer had me give an authorization code to confirm the orders and now I am on the hook for five phones until 2020.

Fraud team did absolutely nothing to try to stop.

What Verizon does not know was that on October 24, when they called me about having five new phones authorized, they had no idea I was being scared. I only told them because I had just had Ally Bank closed my accounts due to having the scammer accessed my account to set up a fake account deposit to get more money to get money needed a business overseas. Verizon did not get the full story and I was scared to talk to Verizon because the scammer had threatened suicide earlier in August if I ever dumped or left my girlfriend. I did not want to risk taking a chance, but I realized how wrong I am.

I really would like to get back as much money as possible. $1015 in credits back will not suffice. It is not right that I ended up having to pay all these charged because of a few clicks of the button on my phone that the scammer told me to do.

This report was posted on Ripoff Report on 02/08/2019 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon/basking-ridge-new-jersey/verizon-no-compassion-for-romance-scams-basking-ridge-new-jersey-1473140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Service account terms don't mention compassion

AUTHOR: voiceofreason - (United States)

POSTED: Sunday, February 10, 2019

I can sooner see your sentiment toward Match dot com than Verizon. Verizon did nothing more than service the account and devices you contracted with them to provide. What exactly did you expect them to do? You ripped yourself off by giving all this to a total stranger who you never even met.

If Verizon's charges have wiped you out, declare bankruptcy in hopes that will kill off those charges.

You fell for a scam, but that wasn't something Verizon could realistically protect you from or compensate for.


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#1 Consumer Comment

How Is This A Verizon Matter?

AUTHOR: The Dog - (United States)

POSTED: Saturday, February 09, 2019

 How is this THEIR fault if you perfectly played the role of gullible doormat and WILLINGLY did this???

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