Verizon Verizon Wireless Rebate Scam Nationwide

When the new Samsung Galaxy S6 came out, I decided to check it out to see what all of the fuss was about. I was thinking about purchasing a new cell but a purchase wasn’t necessary because my previous cell phone was still in great working condition. The sales rep at the Verizon store was very informative and gave me information on a $50 rebate that was available for a limited time offer. So, I bit. Decided to get the upgrade to the new cell phone in part because of the extra $50 rebate.  

A while passes after sending in all of the information to the rebate center. I hear from them that they lost some of the info and I would need to resend all of the information again. So, once again, I submit all of the information to their rebate center. After a couple more weeks, I hear that the submission is now valid and i will be receiving said rebate in the mail. A few weeks go by and I hear nothing from them. I allow them a few more weeks to get the rebate card to me. In the meantime, I forget about it, just like they want you to forget about it. While cleaning up some emails, I see this rebate email and decide to contact Verizon once again to inquire as to when I will be receiving said rebate card. I have been very patient with them. 

Well, Verizon successfully stalled just long enough for the 6 months to pass, therefore denying me the rebate. The Rebate Center customer service rep says that the rebate card was only valid for 6 months from the time of original occurrence, not from date of receiving the rebate card, even though I was told there was no expiration on the card. So I told them that I never did even receive the rebate card. They must issue and validate the card before anyone can even use the card. How can something expire before it is even issued? 

They could care less. I talked to a customer service rep, her supervisor, and his supervisor. All they could do was tell me that they are sorry. Well, sorry doesn’t solve anything or remedy the situation.  Verizon was supposed to issue me a rebate card, but they never did send it to me. They offered up NO SOLUTIONS.

They say that the funds for the program are no longer in the rebate fund account. I tell them that the simple solution would be to transfer funds back into the rebate program. This blows their minds. How is this possible? You mean funds that were transferred into, then out of the rebate account can be transferred back in to the rebate account? Incredible!!  Who would have thought that funds could transfer BACK into that account? Apparently this concept is too easy of a solution. No, they would just rather keep my money than issue the stated rebate.

So, after being a loyal Verizon customer for 10 years, this is how they treat me. Offer a Rebate, take too long to send me the rebate, then tell me that the rebate window has expired and I am out of luck.

Rebate are the biggest scam out there, after insurance. They pull every trick in the book to keep from issuing you a rebate. That’s what they count on. That’s why rebate are so lucrative for these unscrupulous companies. They lure people in with the promise that you will get some of your hard-earned money back. But the rebate never actually materializes. Never again will I do business with such a manipulative and unethical company.