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Report: #1435618

Complaint Review: VIP Member Store -

  • Submitted:
  • Updated:
  • Reported By: Maggie — Larnaka Cyprus
  • Author Confirmed What's this?
  • Why?
  • VIP Member Store United Kingdom

VIP Member Store Finishing Touch Hair Remover, Double Charged, Didn't Send Product Internet

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Advert on FB advertised buy one get one free, $19.95 when they charged my credit card they charged for 2 products $39.90.

I called them and complained, they refunded the $19.95. I waited 7 weeks and the product didn't arrive, so I called them again and emailed them several times.

They couldn't confirm that they had sent the product to me. After numerous calls and emails to them they refuned the full amount I paid and didn't send the product.

I didn't ask for a full refund, I wanted to pay the price advertised $19.95 and receive the product. I am very disappointed with the service I received.

This report was posted on Ripoff Report on 03/23/2018 05:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-member-store/tw18-3ba/vip-member-store-finishing-touch-hair-remover-double-charged-didnt-send-product-interne-1435618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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