VIP Member Store Charge double what they should have, didn't get product, canceled order & never issued refund. Nationwide

I ordered these HD Night Vision Glasses through a Facebook ad. They were advertised as Buy one pair for $29.99 and get one pair free. As soon as I ordered, I saw I was charged $59.99 so I called. They immediately issued me a credit for $29.99. Then I waited for 6 weeks and glasses never came. I called them and they said they would just cancel the order & issue a refund. I got emails saying it was canceled and a refund was issued. I kept checking my charge card statement and no refund ever showed up. I would call them and they would tell me a refund was issued. When I said I didn't have it they would say they will "pass my concern up to management" who would call me back within 24 hours. No phone call ever came.

So I would email their support email and I would get a response that a refund was issued. When I would say I didn't have it, they would "forward my concern to billing".  This cycle has happened now 3 times.

Basically this is a SCAM and you just get the run around. I was never told about becoming a member of their store and I was never charged any membership fee - thank goodness for that small blessing.