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Report: #1439217

Complaint Review: VIP Member Store - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Mountain Man — California United States
  • Author Confirmed What's this?
  • Why?
  • VIP Member Store Nationwide United Kingdom

VIP Member Store Took my money; did not deliver product; promised refund; never returned my money

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Ordered night vision glasses as advertised on Facebook on January 8,2018.  Did not received product.  

Contacted “customer service” on April 4,2018.  Received confirmation that order was canceled and a refund was to be credited to my credit card.  

Two weeks later, after 3 phone calls to “customer service”, I still have not received my refund.

Charged my credit card after purchase.  Sent me order confirmation via email.  They canceled my order when I inquired about never receiving product.  Sent me email confirming I was to receive a refund to my CC account.  Two weeks later, after several phone calls to them, I have not received my refund.

This report was posted on Ripoff Report on 04/18/2018 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-member-store/nationwide/vip-member-store-took-my-money-did-not-deliver-product-promised-refund-never-returned-1439217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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