Walmart Strait talk, Straittalk, straighttalk WARNING StraittalkHIDES Data Disclosure and CHEATS your DATA. OVERCHARGES Sacramento, CA Nationwide

Last night my internet hotspot shut off. This is the 4rd-4th time this has done this in the 3-4 months Ive had it. It did NOT come back on again this morning, despite the hotspot and computer being shut off all night.

In the past, I have TRIED to "CHECK BALANCE" on the site. Rarely does this work, ever. This morning I tried again to "check balance" with NO ACCESS again.

SO, I tried to call 800 cs# to try and check balance. The first time it gave me a date in October, BUT NO INFO ON DATA AVAILABLE, then I was disconnected. I tried several different push the d**n button options and was disconnected at least 4 times before I finally got a PHONE cs rep who then transferred me to hotspot cs. After a bunch of baloney, Iwas told I HAD DATA left on my plan. And, I'm sitting herewith my credit card in hand ready to renew, AGAIN, like in the past when I STILL HAD SERVICE. CS said she had to tweek something and go shut off hotspot. I climb out of bed and go get the hotspot, shut it off. Then she tells me to turn back on. after a couple minutes it works, and I'm PISSED.

1. There is NO easy way to be kept aware of how much "data" one has left before expiration.

2. Even afterbeing logged in with user/pw, to "CHECK BALANCE" it now asks that you enter "phone number" and last 4 serial #. Like I know that off the top of my head??????? ONCE i CLICK THAT "CHECK BALANCE" BUTTON, IT SHOULD GIVE ME THEINFO IMMEDIATELY. FURTHER, I shouldnt even have to "log in" to do this, there should be some sort of counter that either automatically shows or is enabled with 1 click access.

3. This nonsense has but ONE GOAL, and that is to FOOL ME, You, the Customer into thinking you are out of data and go buy more.

At least 4 times I have done this previously, and was about to do it again, again, my credit card was in my hand.

NOW, I'm pissed as hell and pretty d**n certain that I have been ripped off of my data in those last 4-5 times I renewed.

So, WARNING, DONT TRUST THEM. Make SURE you find out what your data is before spending more $$$$. DON"T be a FOOL like me.

Oh, and she says, "you can just call and check customer service"...... over 30 min wasted on my 250 min month plan and disconnected over and over before FIGURING OUT how to get a live person from another contenant. FML.