Walmart Walmart Care Plan Walmart Care Plan a scam Texarkana Nationwide

 Purchased a GALANZ mini fridge and the extended Walmart Care Plan Coverage in January of 2016. In May I called to file a claim as my refrigerator stopped working. I was told I'd have to contact Galanz directly, which I did. Apparently, this company is based out of China. I explained the situation and said I'd like it repaired or my money refunded. They explained they do not repair or replace as it's too costly. They would only be able to refund the purchase price, not including tax or the cost of the Walmart Care Plan I purchased. But, in order to do so I had to take the stickers off the fridge that have the serial and model # on them and mail those with a copy of my receipt and personal info to Indiana. After receiving the documents they would then mail a check within 8-10 weeks. I waited almost 3 months and contacted them again. They informed me they didn't receive one of the stickers off the fridge that they needed and could not process my claim without it. I explained that I sent both stickers that they requested and there were no other stickers to be found on the fridge. The Rep then said to check the fridge again. When I told her we had disposed of it because it didn't work, she said there was nothing more she could do. I proceeded to express my disgust with this whole scam they and Walmart have going and hung up. Walmart completely washed their hands and blamed it all on Galanz. But, I purchased the product and warranty from Walmart and think they should be responsible for living up to their commitment.