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Report: #1212380

Complaint Review: Walmart - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Linda31652 — Jasper Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Walmart Nationwide USA

Walmart Walmart.com Walmart sold me a computer with a bootleg/stole copy of Windows Nationwide

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I purchased a reburbished desktop HP DX 7400 from Walmart in January 2015. One month later, a message pops up asking me to validate/register my copy of Windows. I tried to do so and discovered that the copy of Windows loaded on this computer is not valid.

I called Walmart to ask about a return. They told me the return policy for electronics is 30 days. Fortunately - or so I thought - I had purchased the extended warranty. I contacted the warranty company, filed a claim, and was told I was within Walmart's 50 day return policy. No, says Walmart, the return policy is only 30 days for electronics.

I again contacted the warranty company and was referred to HP who promptly told me that refurbished items are not warranted by their company.

Within four months I have purchased four products from Walmart that are defective. They refused the return of an electic blanket after two weeks because I did not retain the original packaging. The same thing happened with an electric throw that worked for about four weeks. They did accept the return of a small electric heater that didn't work from the get-go that was still in the original box. Now the computer.

This is outrageous.

This report was posted on Ripoff Report on 02/28/2015 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/nationwide/walmart-walmartcom-walmart-sold-me-a-computer-with-a-bootlegstole-copy-of-windows-natio-1212380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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