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Report: #1462520

Complaint Review: Walmart - Va. Beach VA

  • Submitted:
  • Updated:
  • Reported By: Robert — Arlington VA United States
  • Walmart 546 First Colonial Road Va. Beach, VA United States

Walmart Checker did not hand me all my bags, store will not credit my credit card for items i paid for. Va. Beach VA

*Consumer Suggestion: Pay attention

*Consumer Comment: Nonsense!!!

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On Saturday 9/22/18, i purchased a no. of items from this store. It is a long way from my home, so i make a list and go there about once every 6 weeks. When i went to check out, 1) the self-check out machines had a problem and would only take cash, and 2) the one lit aisle/register had no one there, so i went there and waited. After a while, a young lady came over and said, oh, let me get some water, then i'll be back. After waiting, she rang me up but did not hand me my last bag of items. I got home and realized it, called for a manager, got bounced around to individual departments for 16 minutes. No manager available, but the person said i would have to drive back to handle a credit. I said i have the receipt, can't i just email it to you and get a credit? They said no. Later, i left Walmart Corporate an email of this problem and they said they would help, but instead just sent me a survey to fill out about how their customer service was. An Ast. Store Manager (Trista) called me later in the day and left a voice mail. I called her back, she was not there, but the person said no i have to come back to store. Corporate has said same thing. Instead, i will dispute the charge when the credit card bill arrives.  Walmart has been very inflexible and unhelpful in this matter. I have owned stock in Walmart previously and have been a good customer. I have since sold all my stock and will buy there only when all other options have been exhausted.

This report was posted on Ripoff Report on 09/26/2018 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/va-beach-va-23451/walmart-checker-did-not-hand-me-all-my-bags-store-will-not-credit-my-credit-card-for-ite-1462520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Pay attention

AUTHOR: Ransom - (United States)

POSTED: Saturday, November 10, 2018

Walmart checkout uses carousels to fill the bags.  All you have to do when they are finished is glance at the bags and make sure you have them all.  After reading this complaint from other people, I actually timed how long it takes.  It takes between 5 and 10 seconds to make sure you have all the bags.

Just pay attention and you'll neve miss a bag.  You're fault, pure and simple.

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#1 Consumer Comment

Nonsense!!!

AUTHOR: The Dog - (United States)

POSTED: Wednesday, September 26, 2018

 YOU are the purchaser and its up to YOU to know how many bags you get and up to YOU to make sure YOU get the correct number of bags! More positive proof of the decline of this society. Blame everybody else for your failures. Get out the puke bucket!

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