Report: #1506831

Complaint Review: American Home Shield - Batavia, Memphis Illinois, Tennessee

  • Submitted:
  • Updated:
  • Reported By: CallMeMara — Lone Wolf Oklahoma United States
  • Author Confirmed What's this?
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  • American Home Shield 1051 North Kirk Rd, 150 Peabody Place Batavia, Memphis, Illinois, Tennessee United States

American Home Shield Charged me 100.00, provider never showed up or called, lied to BBB Batavia, Memphis Illinois, Tennessee

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I received this warranty when I purchased a house and I had decided to use it before looking at reviews and with my plan I have to pay 100.00 up front for the service call. I did, and received a msg. telling me that if I had not heard anything in 24 hours to call them. I called after the 24 hours after not hearing anything and the person I spoke to told me to "give them a chance" and wait another 24 hours, as their policy was 24-48 hours to respond.

I asked if this company even existed where I am at and I was told that yes, there was. I waited and again, no phone call and no one showed up. I filed a complaint with the BBB and was referred to the Memphis TN office. I filed my complaint and the company lied and said that they had come out to my home and fixed the problem and the company considered it resolved. I responded by telling them to provide evidence that they had been to my home.

I don't think this provider even exists and I was ripped off for 100.00. Stay away from this company, their "warranty" is not worth the paper it is printed on.

This report was posted on Ripoff Report on 04/08/2021 05:57 AM and is a permanent record located here: https://www.ripoffreport.com/report/american-home-shield/batavia-memphis-illinois-lied-1506831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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