American Home Shield Sent a contractor to repair HVAC (Heating), and found the OLD UNIT NEEDS REPLACEMENT, NO parts available for repair ...Unit is too old and now needs replacement ...contractor has contacted the MFR and found no replacement parts avail. Birmingham Alabama

American Home Shield Sent a contractor to repair HVAC (Heating), and found the OLD UNIT NEEDS REPLACEMENT, NO parts available for repair ...Unit is too old and now needs replacement ...contractor has contacted the MFR and found no replacement parts avail. refuses to replace and for over a month has replied the contractor is looking for replacement parts. The Contractor says they are no longer looking.

AHS refuses to discuss...the help desk refuses to give us a supervisor or manager to contact to find out any information. It is now freezing outside and we have no heat... 23 degrees at night and no heater .. AHS is nowhere to be found on fixing and is not authorizing any contractor to replace the unit even though there are NO PARTS AVAILABLE.