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Report: #1506872

Complaint Review: American Home Shield - Memphis Tennessee

  • Submitted:
  • Updated:
  • Reported By: Sweet{Spicy}Mekia — Arkansas United States
  • Author Confirmed What's this?
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  • American Home Shield 889 Ridge Lake Blvd Memphis, Tennessee United States

American Home Shield AHS Charged my debit card in less than 24 hours after i cancel order service in less than 10 minutes and the resolution is to return refund in 14-21 days, misunderstanding of another charge Memphis Tennessee

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I'm so upset with this company. I've complained to them, on Twitter, BBB, AG, and now ripoff! Why? Because I feel as if their service is horrible. I contacted AHS.COM on 4/8/21 and requested service for my oven within 10 minutes I canceled the order because my husband said it was too high. On 4/9/21 I was hit with 139.06 charges from them and it wasn't even 24 hours. My problem is I CANCEL it why charge if I cancel? Why is it a cancel button if you're still going to charge? It took you less than 24 hours to charge me, but state it'll take you 14-21 days to refund THIS IS NOT ACCEPTABLE! Also, on March 25, 2021, I requested service now I pay my $60.00 a month I had to pay $85.00 for the service charge for the person to come out.. then when he comes out I pay another $83.00 WHY AM I PAYING TRIPLE? This makes no sense I would never say anything, but I feel as if that's not right after I have seen this disgusting service from them. I believe this company should be audit because I think people are being overcharged and charged several prices for what they didn't assume they would. The first time they came out I was satisfied with them. 

This report was posted on Ripoff Report on 04/09/2021 12:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/american-home-shield/memphis-tennessee-ahs-charged-1506872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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