Report: #1500785

Complaint Review: Centurylink - Monticello Florida

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Submitted: Sun, October 11, 2020
Updated: Sun, October 11, 2020
Reported By: Robert — Lloyd Florida United States

Author Confirmed

Why?

Centurylink 4134 Monticello, Florida United States

Phone:
Web: centurylink.com
Category: Cable,internet and home phone

Centurylink We are being fraudulently billed for services never provided. Monticello Florida

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We relocated to our FL home in late 2018 from the Seattle area. Since that time we have been unable to establish functional internet or phone service at our address via Centurylink (the only landline provider here). After contacting the company repeatedly over months, we finally filed complaints with the FTC and BBB. They both were kind enough to reply and bring a response from Centurylink. We terminated all services with the company in September and thought that things were resolved. We are now receiving duplicate bills from a collection agency, AFNI, in Bloomington, IL!

We have re-initiated contact with the FTC and BBB and sent a protest letter to AFNI re: the fraudulent billing.

We shall see! Bottom line: avoid Centurylink. Online research indicates that they have systemic issues with poor service, fraudulent billing, and shady sales techniques.

This report was posted on Ripoff Report on 10/11/2020 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/centurylink/monticello-florida-being-1500785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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