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Report: #1481701

Complaint Review: Choice Home Warranty - Edison NJ

  • Submitted:
  • Updated:
  • Reported By: Michael — Columbus OH United States
  • Choice Home Warranty 1090 King George Post Rd. Edison, NJ United States

Choice Home Warranty CHW Non payment for work performed. Edison NJ

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Choice Home Warranty (CHW) Non payment to vendor for work performed. We provided service for them on 3 separate occasions. After invoicing for our work, we never received payment.

Contacted Choice Home Warranty, we were told story after story about how: we were not assigned the work 3 orders; we didn't submit our invoices; the work orders were all reassigned;  we did not do the work; we never went to the locations; we did not provide a diagnosis; and we never received authorization to complete the work...

We did the work, we were paid by the 3 customers (deductibles), but we were never paid what CHW owed us.

Corporate agents (Maria 888-531-5403 opt. 5, opt. 3) will not give you their last name, personal direct business phone number or email address (info@choicehomewarranty.com) to get to anyone specific within the organization to escalate complaint. 

We suspect the company is collecting the warranty premiums, making the customer pay the deductibles and ripping off their vendors by using excuse after excuse to not pay for the work performed from techs in the field by stating it wasn't covered by warranty and the like. 

*** WE WILL NEVER DO WORK FOR THIS COMPANY AGAIN. ***

This report was posted on Ripoff Report on 07/10/2019 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/choice-home-warranty/edison-nj-chw-non-payment-1481701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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