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Report: #1485090

Complaint Review: Fitness 19 - mira loma ca

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  • Reported By: Henry — Ontario California United States
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  • Fitness 19 6429 Pats Ranch Rd mira loma, ca United States

Fitness 19 They scam me for my money telling me my account billing wasnt correct and it lead to me being charge late fees plus was never told about extra gym fees. They also sign me up for classes i didnt even sign up for so i would be charge for not showing up. this gym should not be in business. mira loma ca

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In June i walk in to get a promotion gym deal for $9.99 a month on a month to month basis. three weeks later im being called that my billing info is not correct. i get on the phone call them and seems like the guy who opened my account type a number wrong. ok that was easy fix well another 2 weeks later i get another text saying that i needed to pay my balance that they had problem with y billing information once again.

i call them to clarify everything because at this point im being charge $45. At this point i have not been in the gym not one day because of this problems. i explain to the manager and he told me they would wave all late fees and just to pay $19.99 for the two months. 2 weeks later theres a $49.99 charge on my bank account. they telling me they cannot explain to be why that charge was made and have me call a number they provided me (888) 827-9262 i call them and they tell me they cant do anything about it to call the gym and ask to speak to the manager i call the gym back then the manager telling me he needs to talk to hes district manager and will call me back.

instead of receiving a call back i receive an email just  minutes as i hang up the phone saying thank you for signing up for a workout class for that same today Monday. September 19, 2019. this gym are scamming people of their hard earn money they need to be stop!!!!!!

This report was posted on Ripoff Report on 09/16/2019 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/fitness/mira-loma-ca-scam-money-wasnt-1485090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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