House of Beauty I purchased a product on 4/16 and paid for 2-day shipping and this company has yet to fulfill the order. Philadelphia Pa

I purchased product from this company on 4/16 and they have yet to fulfill the order even though I paid over $20 for 2-day shipping. I contacted the company and they told me it would take another 3-4 business days to even get the order together and ship.

So essentially, even after paying for expedited shipping the earliest the product would getbtonme would be over 2 weeks after shipping. Nothing on their website indicates that they take over a week to handle the order and ship. They won’t issue a refund for the order even though nothing has been shipped.