House of Beauty House of Beauty World Unethical Business Practices Philadelphia Internet

I purchased, and was billed for, $98.85 in beauty supplies on 05 November 2014.  The order arrived with only $40.85 worth of supplies and a hand-written note scrawled "will put next week." [a minor issue was that one of the products in this package was open and spilled out all over the other product, but my main concern was the missing goods]

After numerous calls to an unresponsive customer service representative and a complaint to the Better Business Bureau over a 2.5-month period, I was able to secure another $29.00 in goods.  However the remaining $29.00 (and all my time in trying to collect) seems down the drain.

Having been run in circles by this company, I checked it out online and sure enough numerous other similar complaints have been filed against it.  My advice:  Do not Shop at this Company!