Report: #1484914

Complaint Review: Macy's - Altamonte Springs Florida

  • Submitted:
  • Updated:
  • Reported By: Marco — salvador Bahia Brazil
  • Author Not Confirmed What's this?
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  • Macy's 451 E. Altamonte Dr. Altamonte Springs, Florida United States

Macy's At Altamont Mall, Florida Sell a false perfume Altamonte Springs Florida

*Consumer Comment: Question

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In my last trip to Florida  I've bought a Coco Chanel on Macy's on Altamont Mall, but form my surprise, affter arriving back at Brazil I noticed that the perfume was a false!!!

I decided to buy that perfume on Macy's exactly because I couldn't suppose that would happens. But happened...

After contacting them I sent pictures of the false perfume, and they proposed to  change the perfume, but I live on Brazil and was in Florida for vacations and don't have any travel scheduled to USA in the near future. This said I believed is was easier for Macy's to send me a new bottle. In the same delivering/pick up  process I could supply the false bottle for their evaluations.

Bought in February and after months , nothing happened...

I have exchanged many messages with:

Nicole Rivera - nicole.rivera@macys.com

Kate Everette - katsiaryna.everett@macys.com

and forms on their website

Marco Schinelli  -  schinelli@oi.com.br

This report was posted on Ripoff Report on 09/12/2019 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/macys/altamonte-springs-florida-1484914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Stacey - (United States)

POSTED: Thursday, September 12, 2019

How do you know this is "false" perfume?? Never heard of "false" perfume. Have heard of knock off perfume but never "false" perfume. Maybe the packaging is different does not make it "false" especially for that price. 

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