Complaint Review: Samsung - Internet
- Samsung Internet United States
- Phone:
- Web: Www.samsung.com
- Category: Cellphone fraud
Samsung Opened my Fold 5, there was a black line along the seam. Still in warranty, sent it in. They said something was wrong inside, so not covered. Internet
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Fold 5 was fine, went to bed. In morning I opened my phone and a black line was running along the seam. Still in warranty, sent it in. They said not covered because it was something on the inside. Want $450 to fix.
All I did was open my phone. I did not do anything wrong. I feel they are just trying to run out the warranty (ends this month) so they don’t have to repair it.
I want to stress all I did was close the phone, then opened it in the morning.
I contacted by phone, by chat, I spoke to the repair shop, I left a description on Samsung members community, which they deleted. I don't know where to turn to make them do the right thing.
This report was posted on Ripoff Report on 08/01/2024 05:00 PM and is a permanent record located here: https://www.ripoffreport.com/report/samsung/opened-fold-black-line-along-1533611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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