Report: #1508338

Complaint Review: Samsung -

  • Submitted:
  • Updated:
  • Reported By: Tom — Naples Florida United States
  • Author Confirmed What's this?
  • Why?
  • Samsung United States

Samsung sold me wrong television and will not accept responsibility

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In December of 2020, I contacted Samsung customer service directly on their website because I wanted to purchase a television that was compatible with the MLB Channel.  The Samsung customer service person recommended a television and assured me that it was compatible with the MLB Channel.

(I have a copy of his email))  

The baseball season did not start until April so I could not test it out ahead of time. Turns out it’s not compatible, the Samsung salesperson was wrong! Now it's over the return period.  I contacted Samsung and was told there's nothing they can do.  I would not of purchased the television if I knew it was not compatible.  Now I have a TV that is useless to me.


This report was posted on Ripoff Report on 05/24/2021 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/samsung/sold-wrong-television-accept-1508338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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