Report: #1512290

Complaint Review: Samsung -

  • Submitted:
  • Updated:
  • Reported By: Marco — Orlando FL United States
  • Author Confirmed What's this?
  • Why?
  • Samsung United States

Samsung Bait and switch promotion

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Placed order US053452425 on Sept 23rd 2021 for items

EFDT970UBEGUJ SM-T970NDBEXAR SM-R190NZKAXAR at a total of 573.37 incl tax

Order was cancelled by the System the next day, got in touch with support and was told to place a new order and repeteadly assured it'd be price matched once the new ordershipped, since one of the original items was out of stock.

Placed order US567642165 on Sept 24th 2021 for a total of $664.55 incltax and then when the missing item came back in stock, order US001734780 on Sept 25th 2021 for a total of $122.46 incl tax. Overall order total 787.01 incl tax.

Waited for the items to ship as instructed, and once I contacted customer service again, now Samsung refuses the $213.64 price adjustment

Samsung ticket ID: 6106537

This report was posted on Ripoff Report on 09/28/2021 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/samsung/bait-switch-promotion-1512290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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