Complaint Review: American Home Shield - Carroll Iowa
- American Home Shield 1524 Hwy 30 East Carroll, Iowa U.S.A.
- Phone: 866-290-9195
- Web:
- Category: Home Warranty Companies
American Home Shield Deceptive Business Practices ripoff Carroll Iowa
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American Home Shield AKA AHS, not only does not provide all services as they advertise, they refuse to provide services per their written contract even when customers are left without a/c, electric, or appliances.
AHS tries to enhance their profits by making homeowners wait with utility services, a/c, or broken appliances by demanding that their service tech companies who show up at a customer doorstep for alleged service, provide them with a parts list of what is needed for repair.
AHS then refuses to pay the service companies for the parts instead ordering the parts themselves so they don't have to pay the service companies. This process takes an extra weeks at times causing the customer mush delay in repair. In our case it left us without air conditioning for over two weeks during the summer when the outside temperture was 112 degrees.
Our family was forced to go without a/c for two weeks on one occassion waiting for AHS to get parts then an extra week for scheduling for repairs.
On another repair visit AHS refused to replace covered house wiring which did not occur from spike or outage on a friday afternoon and left us without power until we could get another repair company on Monday to effect the repair.
AHS Home Warranty services should be avoid at all costs as well as Coldwell Banker Home Warranty which conducts business in much the same way.
Homeowners should find attorneys willing to file class action lawsuits against AHS for deceptive business practices, maybe then hurting them in the wallet will help although probably not cure their business practices.
Tired of being ripped off
tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 08/06/2007 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-shield/carroll-iowa-51401/american-home-shield-deceptive-business-practices-ripoff-carroll-iowa-265513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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