Report: #1396761

Complaint Review: American Home Shield

  • Submitted: Wed, August 30, 2017
  • Updated: Wed, August 30, 2017
  • Reported By: vmerck — Salem Oregon USA
  • American Home Shield


American Home Shield Home Warranty Memphis TN

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Do not take a warranty out with this company unless you have hours to wait to talk with a customer service representative.

Called on Friday, August 25th my refriderator stop working all food and meat had to me throwen away.  I still do not have a repair company here and today is August 30th.  Of course you do not need a refriderator.

Had customer service representative transfer me to another department to cancel and again I had to wait 45 minutes to learn that I can not cancel until the repair is complete.  In this day and age you can not tell the computer do not take out-stop- payment for SEPTEMBER customer is cancelling.

I have had to call AHS three times to asking when my refrigerator is going to be repaired.  I have spend a

total of 6 1/2 hours on the phone waiting for a CR are you kidding me.




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