Complaint Review: American Home Shield
American Home Shield Waisted my time and money. They consistently provided a gum patch job. Instead of replacing my A/C they would rather continuously replace the same part the keeps going out month after month. They never would authorize to fix the problem causing the capacitor to coninously go out. Based out of Memphis, TN Nationwide
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After having my A/C go out for a second month in a row, American Home Shield was called for a second time. They hired American A/C out of San Antonio, Tx to come "fix" it. This company came out for a second time and replaced the same part that went out 1 month ago. I asked the technician what is causing this part to continuously go out and he informed me my unit was pulling twice as many amps as it should be. They recommended a replacement of my unit. I hired a second company to come out and give me a quote about what is wrong with my unit. They recommended A replacement of my unit among other things. I hired the second company. After they provided the work they showed me the breaker beside my house that was melting because of high amounts of electricity being pulled through it. I am now fighting with American Home Shield to get a buy out. They are only authorizing $233 because they say my unit was in good working condition even though I have invoices and pictures proving otherwise. They refuse to let me send in my invoices and pictures claiming they don't have an email address or fax number. I have called two days in a row and waisted 3 hours on hold.
This report was posted on Ripoff Report on 07/18/2017 12:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-shield/nationwide/american-home-shield-waisted-my-time-and-money-they-consistently-provided-a-gum-patch-j-1386441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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