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Report: #721879

Complaint Review: AT&T - Internet

  • Submitted:
  • Updated:
  • Reported By: Gwen — Cordova Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • AT&T Internet United States of America

AT&T U-Verse Switching to AT&T U-Verse was a big mistake!!! Internet

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I was talked into switching my cable, home phone, internet and cell phone to AT&T U-Verse a couple of months ago.  What a mistake this was! It has been a nightmare!!  I have called over and over and spoken to either rude or ignorant employees and have asked to have a supervisor call me.  I'm still waiting for one to return the call (because one was never available when I asked to speak to one).  Within 3 weeks I was billed for over $340 in separate billings. 

In "bundling" my services with AT&T U-Verse, I was supposed to pay less instead of more.  I was paying approximately $250 for everything before.  Now I have received yet one more bill (all within one month) for $165.79.  I cannot get anyone to explain to me what all of the charges are for and why I have received 4 bills in less than one month.  I want everyone to be aware and not switch to U-Verse.  It has made my life much more stressful instead of more simple.

This report was posted on Ripoff Report on 04/25/2011 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/internet/att-u-verse-switching-to-att-u-verse-was-a-big-mistake-internet-721879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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