Complaint Review: AT&T - Sweet Home Oregon
AT&T Keep Billing Me Sweet Home Oregon
*Author of original report: Some Movement Forward
*Author of original report: No Response From Direct TV
*Author of original report: I Am Still Being Billed
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I have an AT&T account that used to be bundled with a Direct TV account. On April 4, 2018, I canceled my Direct TV account and just have a home phone through AT&T. I have received a statement from Direct TV stating I owe nothing and have a credit (refund) of 61.58. AT&T keeps billing me for $106.00 for said Direct Tv account that I do not have. I have talked with Direct TV 3 times and AT&T 8 times about this. Just today I was passed off to 5 people to get any answers as to why they keep billing me. I got nowhere.
My AT&T account number 147110856, AT&T keeps charging me a late fee $5.00 on a Direct TV bill that I don't owe. I still have a home phone through AT&T but it is always paid.
My old Direct TV account number 64194055 with a confirmation number that Direct TV gave me stating that this is resolved on their end 7234910031190150 that I owe nothing and have a credit balance of $61.58.
I have been given the runaround from AT&T and they can not tell me why they keep billing me for an account I do not have. I'm tired of this. I have contacted AT&T 3 times by phone and 4 times by chat online and 3 times I've contacted Direct TV.
This report was posted on Ripoff Report on 07/03/2018 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/sweet-home-oregon-97386/att-keep-billing-me-sweet-home-oregon-1450150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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